Verify Your a18k Account
Verification keeps your account and your balance secure. We ask for a copy of your national ID and a selfie holding it — upload both from your phone camera directly in the account settings page. Our team reviews submissions and confirms by email. A verified account removes withdrawal holds and lets you access higher deposit amounts. Think of it as the lock
on your wallet: it stops anyone else from moving your funds even if they get your password. Do it once and it stays active on your account permanently.
- Go to Account Settings — Tap your profile icon and open the Verification section inside your a18k account settings.
- Upload your national ID — Take a clear photo of your national ID — front and back — and upload both images from your phone.
- Submit your selfie — Take a selfie holding your ID so the details are visible, then submit. Our team reviews it promptly.
- Verification confirmed — You'll get an email once approved. Your account then has full withdrawal access and no deposit holds.